Hotel Chatbot
Chatbots have emerged as a game-changer, providing a host of benefits for hotels and transforming the guest experience.
tech trends
In today’s fast-paced world, technology is perpetually evolving, transforming industries around the globe, and the hospitality industry is no exception. Technology has become an integral […]
guest experiences
The hotel industry is evolving rapidly. With technology’s advancement, guests are expecting more seamless, personalized, and satisfying experiences from their hotel stays. This article will […]
online review
Online reviews give an instant look into the experiences of past guests and provide potential future guests with an idea of what to expect.
Cross departmental training
In the fast-paced, service-driven world of hospitality, proficient hotel management requires more than just basic task delegation. It invariably entails developing dynamic strategies and fostering […]
Upskilling Hospitality Team
As hoteliers, we all understand the importance of delivering exceptional guest experiences. But how can we consistently provide this level of service?
employee retention
In the hospitality industry, retaining the best employees is the key to achieving superior guest experiences. The competition for quality staff has become a challenge […]
labor shortage
The hospitality industry is currently grappling with a significant labor shortage, leaving many hotel owners and managers seeking innovative ways to recruit and retain staff. […]
cleanliness
In a world reshaped by the pandemic, cleanliness and sanitation have become paramount for hotel guests. As hoteliers and property managers, you need to go […]
outsourcing in-house
Welcome to another informative blog post from Room-Genie. Today, we’re focusing on the essential decision between outsourcing and in-house operations in the hospitality industry. It […]